The Smile Clinic Paris has become The Madeleine Dental Practice.

Privacy Policy

At the Madeleine Dental Practice, we care about protecting your personal data just as much as your smile. Protecting your data involves explaining transparently how we collect and use it.

This Privacy Policy is addressed to you, in your capacity as an internet user or Patient, accessing the Site https://cabinet-dentaire-madeleine.com/  (“the Site”). Its purpose is to inform you about how your personal data may be collected and processed by the Madeleine Dental Practice.

Respecting your privacy and your personal data is a priority for us, and we commit to processing your data in strict accordance with the Data Protection Law of January 6, 1978 (hereinafter “Data Protection Law”) as amended and the General Regulation (EU) on data protection of April 27, 2016 (hereinafter “GDPR”).

In any case, we are committed to respecting the following two essential principles:

  • You remain in control of your personal data;
  • Your data is processed in a transparent, confidential, and secure manner.

To make sure we understand each other...

“Personal Data”: “Personal data” refers to any information concerning you that allows you to be directly or indirectly identified. Your name and surname or a photo, for example, can directly identify you. Your email address can indirectly identify you.

“Doctolib”: refers to the platform doctolib.com, whose privacy policy is available here: https://media.doctolib.com/image/upload/v1652887499/legal/Privacy-policy_B2C_FR_May22_1.pdf

“Patient”: refers to any individual patient of the Madeleine Dental Practice, benefiting from the dental care provided there.

“The Madeleine Dental Practice”: refers to the company SELARL MONTAIGNE TREMOILLE, a liberal exercise company with limited liability and a share capital of €5,104.00, registered with the Paris Trade and Companies Register under number 834 056 763 located at 8 Boulevard de la Madeleine 75009 PARIS.

“Processing”: The term “processing” refers to any operation, or set of operations, concerning personal data, regardless of the procedure used (collection, recording, organization, storage, adaptation, modification, extraction, consultation, use, communication by transmission, diffusion or any other form of availability, combination or interconnection, locking, deletion, or destruction…).

“User” or “You”: refers to any person accessing the Site and using its various functions.

If you would like to learn more about protecting your personal data, we invite you to visit the CNIL website: https://www.cnil.fr/ and particularly the tools provided there: https://www.cnil.fr/fr/maitriser-mes-donnees.

Who is responsible for protecting your data?

The person responsible for processing your data is the company SELARL MONTAIGNE TREMOILLE, a liberal exercise company with limited liability and a share capital of €5,104.00, registered in the Paris Trade and Companies Register under number 834 056 763 located at 8 Boulevard de la Madeleine 75009 PARIS, managed by Messieurs Ralphe BADAOUI, Maxime LUCAS, and Joseph NAMMOUR.

Legal Reminder: The data controller is, in the sense of the Data Protection Act, the person who determines the means and purposes of the processing. When two or more controllers jointly determine the purposes and means of the processing, they arejoint controllers (or co-controllers).The processor is a person processing personal data on behalf of the controller; they act under the authority of the controller and following its instructions.

The Madeleine Dental Practice is represented byMr. Ralphe BADAOUI.

For any questions related to the management and use of your personal data, you can contact us:

  • Or by mail, at the Madeleine Dental Practice, 8 Boulevard de la Madeleine – 75008 PARIS

How do we collect your data?

All of your personal data is collected directly:

The collection and processing of data through trackers or other cookies are governed by the cookie policy accessible [To be completed].

Why and on what grounds does the Madeleine Dental Practice process your data?

Your various data may be collected by the Madeleine Dental Practice for:

Legal basis:

– Your consent

– the execution of the healthcare contract related to medical services

– legitimate interest

Legal basis:

– Your consent

– legitimate interest

Legal basis:

– Legal obligation (GDPR and Data Protection & Freedoms Act)

Legal Basis : 

– Our legitimate interest in ensuring the best level of operation and quality of our Site, particularly through visitor statistics;  

– Your consent when required.

The Madeleine Dental Practice will also be authorized to use this data to fulfill a legal or regulatory obligation. 

In any case, for each defined purpose, the Madeleine Dental Practice will make every effort to ensure security and confidentiality of the personal data entrusted to us, in accordance with applicable laws and regulations.

Why and on what grounds does the Madeleine Dental Practice process your data?

The mandatory or optional nature of the personal data requested and the potential consequences of failing to respond on your part are specified at the time of collection(s).

You can find below the details of the personal data we may process:

To process your appointment requests:

– Last Name, First Name

– Email Address 

– Phone

To respond to your requests:

– Last Name, First Name

– Email Address 

– Phone

For the management of your requests regarding your rights under the “Data Protection Law”:

– Last Name, First Name

– Email Address 

To ensure the proper functioning and continuous improvement of our Site and its features:

– Data related to your browsing on our Site via Cookies

Why and on what grounds does the Madeleine Dental Practice process your data?

Within the limits of their respective roles and for the purposes mentioned above, the main individuals who may have access to your data are as follows:

  • Authorized personnel from the various departments of the Madeleine Dental Practice (administrative, accounting, marketing, commercial, logistics, and IT); 
  • The companies and service providers responsible for managing the Site; 
  • Authorized personnel from our subcontractors (if there are any) such as our host or our accountant; 
  • Where applicable, the relevant courts, the national order of dentists, mediators, chartered accountants, auditors, lawyers, bailiffs, collection agencies, police or gendarmerie authorities in case of theft or judicial requisition, assistance; 
  • Third parties likely to place cookies on your devices (computers, tablets, mobile phones…) when you consent.

Your data is not communicated, exchanged, sold, or rented to anyone other than those mentioned above.

What is the retention period for your data?

We keep your data only for as long as necessary for the purposes pursued, as described above, and summarized below:

To handle your appointment requests:

5 years from the last intervention on the Patient’s file

To respond to your quote or information requests:

3 years from the contact that did not lead to the opening of a Patient file

For the management of your rights exercise requests regarding ‘Data Protection and Freedoms’:

1 year in case of exercising the right of access or rectification

3 years in case of exercising the right of opposition

To ensure the proper functioning and continuous improvement of our Site and its functionalities:

13 months. After this period, raw traffic data associated with an identifier is either deleted or anonymized.

What are your rights?

In accordance with the Data Protection Act and the GDPR, you have the following rights:

  • Right to restrict or delete your personal data (Article 17 GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or its collection, use, communication, or storage is prohibited (learn more)
  • Right to data portability for the data you provided to us, when your data is subject to automated processing based on your consent or a contract (Article 20 GDPR)
  • Right to define the fate of your data after your death and to choose that we communicate (or not) your data to a third party you have previously designated (learn more).
  • In the event of death and in the absence of your instructions, we commit to destroy your data, unless their retention is necessary for evidential purposes or to meet a legal obligation.

These rights can be exercised by simple request :

  • Or by mail, at the Madeleine Dental Practice, 8 Boulevard de la Madeleine – 75008 PARIS


Finally, you can also file a complaint with the regulatory authorities, notably the CNIL (https://www.cnil.fr/fr/plaintes).

What about connection data and cookies?

The Madeleine Dental Practice uses connection data (date, time, Internet address, visitor’s computer protocol, page viewed) and cookies (small files stored on your computer) on its site to identify you, remember your visits, and benefit from measures and statistics about the audience of the Madeleine Dental Practice, particularly concerning the pages visited. 

You can consent, refuse, or choose the type of cookies you accept on your computer devices. 

To learn more about cookies (how to manage, delete, identify them), you can visit the CNIL website : https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur

Are your data transferred outside the European Union?

As a principle, the Madeleine Dental Practice processes your data within the European Union.

However, given the nature of its activity, and provided that you are informed in advance, the Madeleine Dental Practice may be required to transfer your data outside the European Union. In this case, the Madeleine Dental Practice will indicate the measures taken to control this transfer and ensure compliance.

What security measures are in place to protect your data?

The Madeleine Dental Practice and its potential subcontractors are committed to implementing all technical and organizational measures to ensure the security of our personal data processing and the confidentiality of your data, in compliance with the Data Protection Act and the GDPR. 

In this context, the Madeleine Dental Practice takes the necessary precautions, considering the nature of your data and the risks presented by our processing, to preserve data security and, in particular, to prevent them from being distorted, damaged, or accessed by unauthorized third parties (physical protection of premises, authentication procedures for our Patients with secure personal access via confidential identifiers and passwords, logging of connections, encryption of certain data,…).